AI citation crawlers blocked: you drop out of ChatGPT and Perplexity answers

In brief

Blocking AI CITATION crawlers (OAI-SearchBot, ChatGPT-User, PerplexityBot, Claude-User) removes you from ChatGPT search, Perplexity and Claude answers. Key nuance: blocking TRAINING crawlers (GPTBot, Google-Extended) does not affect citation, only whether your content is used to train the models.

WarningGEO recommendations

What is it?

The robots.txt blocks AI citation crawlers (OAI-SearchBot, ChatGPT-User, PerplexityBot, Perplexity-User, Claude-SearchBot, Claude-User).

Why it hurts SEO and AI

These crawlers let answer engines (ChatGPT search, Perplexity, Claude) consult and cite your pages: blocking them removes you from their answers. Important nuance: blocking TRAINING crawlers (GPTBot, Google-Extended) does not affect citation — many tools conflate the two, Seogard does not.

When it is NOT a problem

  • You deliberately block training crawlers (GPTBot, ClaudeBot, Google-Extended) but let citation crawlers through: Seogard does not alert you, it is a legitimate choice.
  • The block targets a private or paid area you do not want cited anyway (back office, paywalled content).
  • Your strategy assumes not appearing in AI answer engines: that is a trade-off, not a technical error.
Before
# robots.txt
User-agent: PerplexityBot
Disallow: /

User-agent: OAI-SearchBot
Disallow: /
After
# robots.txt
# Citation crawlers allowed
User-agent: PerplexityBot
Allow: /

User-agent: OAI-SearchBot
Allow: /

# Training policy stays your call
User-agent: GPTBot
Disallow: /

You can allow citation while refusing training: these are two distinct bots with two independent policies.

How to fix it

  1. Open your robots.txt and find any Disallow directives targeting OAI-SearchBot, ChatGPT-User, PerplexityBot, Perplexity-User, Claude-SearchBot or Claude-User.
  2. Decide explicitly: do you want to be cited by AI answer engines? If yes, allow these crawlers.
  3. Tell them apart from training bots (GPTBot, Google-Extended): your policy on those can stay at blocked with no impact on citation.
  4. Deploy the fixed robots.txt and confirm it responds at /robots.txt without blocking itself.

This scan checks the signals AI reads: structured data, llms.txt, author

Is this issue on your site?

Are you unintentionally blocking the crawlers that cite you in ChatGPT and Perplexity? Enter a URL: Seogard reads your robots.txt and separates citation from training, where many tools conflate the two. Free, no credit card.

  • No credit card
  • Result in ~30 s

What you get back

Possible presence in AI engine answers — a growing traffic channel.

Seogard catches this regression automatically — through its GEO monitoring.

Frequently asked questions

Should you block GPTBot and PerplexityBot?

They serve two different purposes. GPTBot is for model training; PerplexityBot is for citation in answers. Blocking GPTBot does not affect your presence in answers; blocking PerplexityBot removes you from them.

What is the difference between a training and a citation crawler?

A training crawler collects text to improve a model. A citation crawler reads your page live to answer a user and cite you. Only the second one influences your visibility in AI answers.

Related rules

Related case: New AI citation crawler blocking

Updated July 10, 2026